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Accounts, licences & access

Microsoft 365 Administration

Keep access in step with your team.

Take care of agreed Microsoft 365 administration without handing over your entire IT operation.

Monthly fee and coverage agreed after a review. Setup and licences itemised separately.

Illustrative Microsoft 365 administration diagram connecting user accounts, licences, groups, access and configuration with workplace applications.
Illustrative example Not live data or a service guarantee.

A good fit for

For a small Microsoft 365 environment, or an internal IT team that wants a defined set of tenant administration tasks handled on an ongoing basis.

The ongoing work

What we look after.

Your proposal names the systems, tasks and allowance covered. Here is what the service can include.

Handle approved account changes

Carry out the account, group, mailbox and licence changes named in the agreement. A business approver confirms access and any decisions about retained information.

Review selected settings

Review the agreed access and configuration settings on a defined schedule. Recommend changes where needed; licence-dependent controls and significant remediation are assessed separately.

Leave an administration record

Record approved requests and completed work so the business can see what changed. Keep administrator access and everyday user activity appropriately separated.

Explore an example

Microsoft 365 administration.

See how an approved role change becomes a checked access update.

Select a part of the scene to explore.

Confirm the request

The business confirms the new role, required groups and authorised access.

Illustrative example. Administration alone is not a backup or compliance guarantee. This is a sample situation, not a client result or live data.

Access removal, data deletion and other sensitive actions require explicit approval. Administration does not establish a backup, security operations or compliance guarantee.

Clear from the start

Agree the boundaries.
Then get to work.

Microsoft subscriptions, tenant migrations, unlimited helpdesk support, new security projects and major SharePoint restructures are separate. No Microsoft partnership or certification is implied.

Microsoft 365 support & migration projects

Questions, answered

Before you get started.

Are Microsoft licences included?

Not unless expressly stated. The service fee covers agreed administration; Microsoft and other product subscriptions are itemised separately.

Does this cover every Outlook or Teams problem?

No. User troubleshooting, devices and network faults are different from tenant administration. We can discuss a broader managed IT plan when ongoing helpdesk support is needed.

Do we retain control of our tenant?

The business retains ownership. Administrator access, approval responsibilities and handover arrangements are agreed before the service begins.

How are fees and response times agreed?

We review your setup and provide a written proposal covering the monthly fee, service hours, work allowance, response arrangements, onboarding, licences and exclusions. Monitoring does not imply guaranteed 24/7 human response. Existing managed-plan inclusions are checked to avoid duplicate charges.

Start with your existing setup

Let’s talk about
Microsoft 365 Administration.

Tell us what needs attention. We’ll review the fit and explain the proposed work and price before you commit.

Enquire about this service