Cloud & accounts
Give your team a reliable place to turn for Gmail, shared drives, account access and everyday Google Workspace problems.
15-minute video conversation · Phone or onsite meeting by arrangement
Practical help, clearly scoped
We work through the affected account, browser or device and the relevant Workspace settings. The starting point is a specific example: an undelivered email, a calendar that will not share or a member of staff who cannot sign in. Any administrator changes need your authorisation.
Files spread across personal My Drives can become difficult to manage when roles change. We review the agreed folders, shared drives and permissions, then plan any move with the people who use them. External collaborators and important document links are considered before changes are made.
An approved checklist covers user creation, licences, groups, shared resources and device access. For a departure, the business decides what information must be retained or transferred before the account is changed. The completed checklist becomes part of your IT records.
Moving between Google Workspace and another platform affects mail, calendars, files and working habits. We assess those dependencies, agree what is moving and choose a transition window with you. Subscription fees, migration tools and support work are made explicit.
Before we talk
You do not need a technical assessment before making contact. Share what you know; we can work through the gaps together.
The connected pieces
Cloud & accounts
Email, files, meetings and staff accounts belong in one support conversation. Wayrest helps your business manage Microsoft 365 and resolve the problems that interrupt everyday work.
People & devices
Give new staff a working setup and a simple guide. When someone leaves, use an authorised checklist to change access and retain the business information you need.
People & devices
Know what you have, who owns it and how to get help. Wayrest creates usable records and guides around the systems your business actually runs.
Available by arrangement in Newcastle , Lake Macquarie , Maitland and other service areas .
Questions, answered
Something specific to your business? Ask Wayrest.
Yes. Supporting your existing environment does not itself require an address or domain change. We confirm the current setup and authorised access first.
We can review an agreed set of files or drives, identify owners and propose an access structure. We confirm with the business before removing access or moving information.
Yes. We can discuss either platform and environments that use both. The supported products and responsibilities are listed in your agreement.
Do not assume that they will. Retention and transfer depend on your subscription, settings and actions. The business should approve a preservation plan before an account is deleted.
Yes, as a separately assessed project. We establish source and destination access, the information to move, likely disruption and how the result will be checked.
A defined investigation or project can be quoted separately. Ongoing administration can also be included in an agreed managed service.
A straightforward next step
We will discuss the setup, the problem and the right next step before proposing work.
