Connect and set up
Connect compatible devices to your network and help with standard app, account and display settings.
Home IT support
Smart TV and connected home setup
Get your TV, streaming device or smart speaker connected and make the everyday controls easier to use.
Newcastle & Lake Macquarie · Home visits by arrangement · Remote help where suitable
Practical help, clearly explained
How we can help.
Make the devices work together
Discuss streaming, speakers and simple smart-home routines, subject to compatibility and the equipment you have.
Explain the essentials
Test the agreed functions and show you how to use the remote, app or voice controls.
Before we talk
What to have ready.
Share what you know. You do not need to diagnose the problem yourself.
- Device make, model, power leads and remotes.
- Your Wi-Fi details and access to your own accounts.
- Any subscriptions or equipment you already use.
Do you install or mount TVs?
We can discuss setup and connections. Wall mounting, electrical work and fixed cabling require a suitably qualified provider where applicable.
Can you set up streaming subscriptions?
We can help you sign in or understand your options. Subscription costs and account decisions remain yours.
Will all smart-home devices work together?
Not necessarily. Compatibility depends on the products, network and services; we check before agreeing to a setup.
More ways we can help
Related home services.
Home Wi-Fi & networking
Reliable Wi-Fi makes work, study and everyday life easier. We can help find the weak points and set up a network that suits your home.
Gaming & consoles
Get a console connected to your TV and network, and work through common setup and sign-in problems.
Patient technology help
A patient person to sit with you, explain the steps and help make your phone, computer or tablet easier to use.
A straightforward next step
Tell us what you need help with.
We will talk through the problem, the options and the cost before agreeing to work.