Connect and update
Set up compatible console, display and network connections, and check ordinary updates and account sign-in.
Home IT support
Gaming console and home entertainment setup
Get a console connected to your TV and network, and work through common setup and sign-in problems.
Newcastle & Lake Macquarie · Home visits by arrangement · Remote help where suitable
Practical help, clearly explained
How we can help.
Understand connection issues
Investigate common Wi-Fi and local network problems; online service outages and internet-provider issues may need their own support.
Set up for the household
Discuss appropriate family settings, storage and accessories with the device owner or parent.
Before we talk
What to have ready.
Share what you know. You do not need to diagnose the problem yourself.
- Console, controller, power lead and display cable.
- Your Wi-Fi and access to your own gaming account.
- Any error message or details of the issue.
Can you guarantee lower latency?
No. Performance depends on the network, internet provider, game servers and other factors. We can investigate and discuss practical improvements.
Do you repair consoles internally?
Internal electronics and component-level repairs are referred to a suitable specialist where needed.
Can you help with family controls?
We can discuss and configure supported built-in settings together; features and effectiveness vary by platform.
More ways we can help
Related home services.
Home Wi-Fi & networking
Reliable Wi-Fi makes work, study and everyday life easier. We can help find the weak points and set up a network that suits your home.
Smart TVs & connected devices
Get your TV, streaming device or smart speaker connected and make the everyday controls easier to use.
Parents & school devices
Make school technology easier to use at home, from getting a laptop connected to finding the right place to ask for help.
A straightforward next step
Tell us what you need help with.
We will talk through the problem, the options and the cost before agreeing to work.