Connect the equipment
Set up compatible monitors, docks, keyboards, webcams, headsets and printers and check the physical connections.
Home IT support
Home office and work-from-home setup
Make your home office easier to use, from connecting a new monitor to checking your video-call setup.
Newcastle & Lake Macquarie · Home visits by arrangement · Remote help where suitable
Practical help, clearly explained
How we can help.
Get ready for calls
Test camera, microphone, speakers and basic video-call settings together, and investigate common connection problems.
Work within your organisation’s rules
For an employer-managed device or account, follow the employer’s policies and involve its IT team where approval or administrative access is needed.
Before we talk
What to have ready.
Share what you know. You do not need to diagnose the problem yourself.
- The computer, equipment, cables and power supplies.
- A description of the issue or the setup you want.
- Any employer instructions or approval needed for managed devices.
Can you set up equipment my employer supplied?
Where your employer permits it. Managed settings, security controls and business account access remain subject to the employer’s IT policies.
Do you supply monitors or docks?
We can discuss suitable options and costs before any purchase; equipment is not included unless explicitly agreed.
Can you help with home Wi-Fi too?
Yes. Home network setup or troubleshooting can be discussed as part of the scope.
More ways we can help
Related home services.
Home Wi-Fi & networking
Reliable Wi-Fi makes work, study and everyday life easier. We can help find the weak points and set up a network that suits your home.
Printers & scanners
Printer not connecting, scanning or printing properly? Get help setting it up and finding the cause.
Computers & devices
From a new laptop to a printer that will not connect, get practical help with the devices you use every day.
A straightforward next step
Tell us what you need help with.
We will talk through the problem, the options and the cost before agreeing to work.